Recognizing the depth of the human-animal bond, social workers are a part of veterinary teams to help address the human needs of both clients and veterinary professionals that occur during animals’ care. Social workers offer support to animal owners during emotionally difficult situations. They offer support to veterinary professionals who are faced by the emotional toll of patient loss or illness daily.
UW Veterinary Care’s (UWVC) Veterinary Support Services is available to UWVC clients free of charge. The UWVC medical team may ask Veterinary Support Services to offer support during an animal’s care.
We appreciate your understanding and patience regarding Veterinary Support Services being prioritized for in-hospital patient families.
Support OFFERED for clients
- Act as a liaison between client and veterinary medical team
- Support during times of uncertainty, diagnostic testing, and/or treatment
- Facilitate processing animal’s diagnosis and treatment options
- Assist in planning ahead for potential medical crisis, chronic illness, or end of life
- Help in making quality of life assessments
- Be present before, during, and/or after euthanasia, or be present, if client cannot be
- Assist in family discussions about animal's care
- Support to caregivers of animals with chronic illnesses
- Anticipatory grief and grief support
- Facilitate animal loss support group: UWVC Together in Pet Loss
SCHEDULE AN APPOINTMENT
Veterinary Support Services Hours:
Monday – Friday
8:00 AM until 4:30 PM
Clients may contact Veterinary Support Services directly
608-263-0280

Resources for Pet Parents
- Lap of Love article How Will I Know It's Time to Say Goodbye? gives helpful information about how and when to make this very difficult decision.
- Lap of Love Pet Quality of Life Scale
- Journeys Home Pet Quality of Life Scale Calculator
- Quality of Life Scale The HHHHHMM Scale
- UWVC Together in Pet Loss - Meets virtually on the first Tuesday and third Wednesday of each month from 7:00 PM – 8:00 PM.
- Pet Loss Resource Center (PLRC) - Pet Loss Support Group
- Association of Pet Loss and Bereavement - Website offers many wonderful resources to those who are dealing with pet loss
- Pet Compassion Careline - 24/7 grief support
- Rainbow Bridge - A virtual memorial home and grief support community
- Helping children cope - “6 Family Friendly Ways to Help Kids Grieve After Pet Loss”
- Losing Lulu - A moderated social media group intended to support those grieving the loss of an animal to a behavioral euthanasia.
- Dane County’s 24-Hour Crisis/Suicide Prevention Hotline at Journey Mental Health: 608-280-2600
- The 988 Suicide & Crisis Lifeline provides free and confidential support for anyone experiencing a suicidal, mental health, and/or substance use crisis: Call 988 (multiple languages), text to 988 (English only) or chat feature at 988lifeline.org (English only)
- Crisis Text Line: Text HOME to 741741 from anywhere in the United States, anytime, about any type of crisis. A live trained Crisis Counselor receives the text and responds from the Crisis Text Line’s secure online platform
- Veteran’s Crisis Line: 1-800-273-8255 and Press 1 or text 838255, 24/7 service for veterans and their loved ones
- The Trevor Project: 1-866-488-7386 or text START to 678678, 24/7 crisis support services to LGBTQ+ people
- SagePet Home Veterinary Care
- Journeys Home Euthanasia LLC (608) 347-1897
- Full Circle Pet Hospice and Euthanasia (608) 909-0002
- Westport Pet Memorial 5376 Kennedy Drive Waunakee, WI 53597 (608) 249-3278
- Memorial Pet Services 2600 Todd Drive Madison, WI 53713 (608) 836-7297
- Sheltering Animals of Abuse Victims (SAAV Program, Inc.)
- Domestic Abuse Intervention Services (DAiS), 2102 Fordem Avenue, Madison, WI 53704, Helpline: (608) 251-4445; Text Help Line: (608) 420-4638; Office: (608) 284-2134
- National Domestic Violence Hotline (800) 799-7233, Text “START” to 88788
Meet our Team
Veterinary Support Services is led by UW Veterinary Care's full-time, on-site licensed clinical social worker (LCSW) Rhonda Nichols and may include graduate interns from UW-Madison Sandra Rosenbaum School of Social Work.
If you are interested in further resources or connecting with UW Veterinary Care’s social worker, please email:
svm-uwvc-counseling@g-groups.wisc.edu.