With Primary Care at UW Veterinary Care, you can enjoy the familiar one-on-one veterinarian relationship typically found in a family pet clinic, plus immediate access to the expertise of world-class specialists and after-hours emergency care.
We understand that your pet is family, and we typically schedule longer routine appointments to ensure that you have time to get answers to all of your questions and concerns. Our primary care team is dedicated to the health of your pet and will complete a full physical examination before providing you with detailed follow-up information at the end of your visit.
What to expect at your Primary Care appointment
Pharmacy
For information on how to refill current medications/food, visit the pharmacy webpage.
Email
primarycare@vetmed.wisc.edu
For questions regarding a recent visit or for updates on current patients, clients can send an email to the service address above or call to leave a message. Emails will be responded to in 48-72 business hours.
For all urgent manners, please call us at 608-263-7600.
Primary Care Telemedicine Service
We are excited to continue providing telemedicine services for non-life-threatening health issues. Cases that may benefit from this service include:
- Repeat ear infections
- Itchy skin, rashes or hotspots
- “Kennel cough”
- Behavioral issues
- Acute diarrhea (<24-48 hours duration)
- Preventative care
- Specific orthopedic issues
- Quality of life & hospice care
- Chronic case management as directed by your primary veterinarian
- Virtual rechecks as directed by your primary veterinarian
- Patients must have been seen recently by our Primary Care team. These visits will be done over video via Microsoft Teams or can be over the phone. Charges for these appointments will be similar to clinic appointment fees.
To determine if your pet is a good candidate for a virtual visit, please call us and we can determine if a telemedicine appointment can be scheduled.
