Hospital Pharmacy

As the only veterinary medical hospital in Wisconsin with a licensed pharmacy, you can count on UW Veterinary Care (UWVC) to expertly counsel you on the best medication for your pet’s condition. The UWVC Pharmacy fills prescriptions for clients of the hospital, including inpatient and outpatient orders for all small and large animal patients. Please note that we are only allowed to fill prescriptions written by UWVC veterinarians.

Service highlights include the following:

• Four full time pharmacist and two part time pharmacists - Boasting five of the nation's 59 board-certified veterinary pharmacists, our pharmacists are experts in veterinary pharmaceutical care and have received extensive specialized training in veterinary medicine to confidently and accurately prepare prescriptions for small and large animal species.
• One veterinary pharmacy resident
• Six pharmacy technicians
• Compound individualized formulations for specialized flavoring, concentrations, or other variations to make medication administration easier.

What Clients Can Expect

As part of the UWVC team approach, the pharmacy is an integral part of the patient care team from start to finish, providing medication recommendations, screening for drug interactions, compounding individualized dosage forms and flavors, and expertly counseling pet owners on potential side effects and administration techniques. The team always welcomes questions and new challenges and aims to provide help and knowledge for anyone utilizing our pharmacy service.

The pharmacy can be very busy. Prescriptions are filled in the order that they are received, with priority given to critically ill patients.

Refills

Refills for food and most medications should be called in at least one business day before pickup. You may also place your request online. If the medication has no refills (indicated on the bottom-left of the prescription label), needs to be compounded, or must be specially ordered for your pet, the request should be made several days before the medication is needed.

Shipping information

$22 - UPS Ground, typically 5-7 business day turnaround time
$55 - UPS Next Day Air (UPS is predicting a 2-3 business day turnaround time)
$55 - Insulated box, depending on size (Insulated shipping is REQUIRED for all liquids/refrigerated items year-round)

UWVC Pharmacy cannot ship liquid medications when temperatures fall below 20 degrees F or exceed 90 degrees F. Delays in shipment of items can be expected so be sure to request liquid medication refills early during the summer and winter.

Please note, if a new prescription is needed or an item needs to be ordered/compounded, shipping may be delayed. Please note we are only licensed to ship to Wisconsin and Illinois. (Controlled substances may NOT be shipped to IL). Payment is expected at the time of shipment.

If a new prescription is needed or an item needs to be ordered/compounded, shipping may be delayed. Please note we are only licensed to ship to Wisconsin and Illinois. (No controlled substances may be shipped to IL). Payment is expected at the time of shipment.

How to get your prescription transferred to a local pharmacy

Call the pharmacy that you'd like to fill your prescription at and make sure that they carry the item. You may want to get a price estimate at this time, as well. Ask them to call UWVC pharmacy for the prescription transfer. The direct pharmacy phone number to be used is (608) 263-9950.

*Note, if the medication is a veterinary-only medication, a human pharmacy likely will not carry it.

Returns

In accordance with Wisconsin law, once medications or medical supplies dispensed by pharmacy leave the building, they will no longer be returned and credited, even if the medication or item is sealed and in its original packaging.